High school diploma or equivalent required.Performs administrative and clerical support related to other areas of Human Resources including team member relations, recruiting, benefits, compliance and training.Performs special projects and assignments as requested by department management.Processes all employee information for new hires, transfers, promotions and terminations information including I-9 verification.Provides useful suggestions and recommendations to employees to enhance their employee experience through self-service.Supports employees on the utilization of Human Resources technology for both online and telephone access, including Workday and the Benefits Service Center.Provides internal guest service to employees by consistently demonstrating property guest service standards and accurately and effectively answering employee questions.

The Representative will assist with the administration of various Human Resources functions. The Representative has a full understanding of the policies, procedures, benefits, service culture, mission and values of the company and accurately relays this information to employees through a variety of channels. Reporting to the Team Member Relations Manager, the Human Resources Representative (Employee Concierge) serves as an internal resource and liaison to employees.

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